Conditions d’utilisation


Terms of Service

Last updated: 7.5.2025

Welcome to Hearts And Halos — where street style meets substance. By shopping with us, you’re agreeing to the terms below. If you’re not cool with them, best not use the site.

1. Who we are

We’re Hearts And Halos, an independent UK streetwear label built for the culture.
Registered Name: Hearts And Halos
HQ: 124 City Rd, London EC1V 2NX
Email: supp0rt.heartsandhalos@gmail.com

2. Who Can Shop With Us

You gotta be at least 16 to place an order. If you’re younger, get your folks involved.

3. Orders & Payments

  • When you cop something, we’ll hit you with a confirmation if the item’s in stock and your payment clears.

  • We accept all the usuals — Visa, Mastercard, PayPal, etc.

  • Prices are in GBP (£), VAT included unless we say otherwise.

  • We reserve the right to cancel any order if something looks dodgy.

4. Shipping

  • We ship from the UK.

  • Delivery times and costs depend on where you’re at and what shipping option you choose.

  • Once it’s out of our hands, we’re not responsible for delays by the courier or customs.

5. Returns

Because our products are made-to-order, we don't offer returns or size exchanges at this time. However, if your item arrives damaged, defective, or incorrect, we’ll absolutely make it right.

 

Due to the nature of print-on-demand production, we can’t accept returns or exchanges for:

  • Choosing the wrong size or color
  • Change of mind after ordering
  • Delays caused by the shipping carrier

Check the Returns Policy for full details.

6. Our Stuff = Our Rights

Everything on this site — designs, drops, logos, pics — belongs to us or our partners.
Don’t steal, rip, or re-use anything without permission. Respect the craft.

7. Respect the Space

Don’t be that person. No illegal stuff, no hacking, no hate speech, no nonsense.
If you act wild, we’ll block you — simple.

8. Privacy & Cookies

We collect info to make your experience better. We don’t sell your data.
For the full breakdown, hit up our Privacy Policy and Cookie Policy.

9. Limitations

We’re not liable for indirect, unexpected losses — like missed events ‘cause your hoodie came late.
If we mess up, the most you’ll get back is what you paid for the item.

10. Changes to This Page

We might update these terms from time to time. If we do, we’ll post it here.
If you keep using the site, that means you're cool with the changes.

11. Legal Stuff

These terms are under UK law (England & Wales).
If things go legal (let’s hope not), it’ll be handled by UK courts.

12. Questions?

Hit us up:
📧 supp0rt.heartsandhalos@gmail.com